An organized reference of your network's configuration is a common starting point for diagnosis, and a valuable tool in reducing time-to-resolution.

Corporate network documentation from Endeavor Networks includes:

• Visual representations (topological drawings) of your network, overlayed with security policy, Internet Services mappings, and other pertinent configuration parameters.
• Device (e.g.: firewall, router, switch) configuration, and software image backups.
• A mapping of your network's IP (Internet Protocol) address assignments, and MAC (Media Access Control) addresses.
• ISP (Internet Services Provider) assigned Internet connection parameters.
• A reference table of device interconnections.
• Other implementation specific parameters.